Returns & Refunds Policy

Due to the handmade, made-to-order nature of our jewelry and for essential hygiene and sanitary reasons, all sales are final. We do not accept returns or exchanges. We kindly ask that you review all product descriptions and photos carefully before completing your purchase.

​Shipping & Delivery Responsibility

​Inaccurate Information: Please double-check your shipping address at checkout. Flawsome Petals is not responsible for and will not issue refunds for orders shipped to an incorrect or incomplete address provided by the customer. * Unsafe Delivery Locations: We strongly recommend shipping to a secure residential or business location. No refunds or replacements will be issued for items marked as "Delivered" by the carrier that are subsequently lost or stolen from unsafe or public delivery points (e.g., community centers, office mailrooms, apartment lobbies, or unsecured porches).

​Cancellations

​As a small artisan studio, we begin processing and preparing your orders quickly. Cancellations or order changes are only accepted within 2 hours of purchase.

​Damaged or Incorrect Items

​Your satisfaction is our priority. If your jewelry arrives damaged or if you receive the wrong item, please email us at flawsomepetals@gmail.com within 48 hours of delivery. To process a replacement or store credit, please include:

​Your order number.

​Clear photos of the item and the original packaging.

​Craftsmanship Warranty

​We stand by the quality of our work. If your jewelry experiences a break due to a structural defect within 30 days of normal wear, please reach out to us so we can make it right.

​Important Care & Material Disclaimers

​Materials: We use stainless steel, gold-plated, and brass components. Please refer to individual product descriptions for specific metal details. No refunds will be issued for allergic reactions, as all components are clearly listed.

​Wear & Tear: Be aware that metals such as brass and gold-plated components may tarnish naturally over time.

​Handling: No refunds or replacements will be made for products damaged due to poor handling (e.g., intentional bending, twisting, or improper storage).

​Sizing: Please verify sizes before ordering; no refunds will be made for ordering the incorrect size.